• Maintain your service profile, manufacturers, products, and zip codes serviced
  • Receive service requests and referrals electronically (online) or by fax
  • Access customer information
  • Update the status of an existing service event
  • Submit an individual claim or submit batched claims files online!
  • And be paid promptly for submitted claims
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    TWG Innovative Solutions Inc. (TWGIS), a member of the the warranty group, is the outsourcing company of choice for leading retailers and manufacturers across America. With over 35 years experience and expertise, TWGIS provides a single source solution in the areas of service plan marketing and a wide range of call center services.

    The TWGIS service plan marketing and administration divison offers a complete list of services, including product development, underwriting via Virginia Surety Company (rated A+ Superior by A.M. Best), compliance, risk management and administration. TWGIS' technical support centers, national repair network and claims processing centers provide quality service solutions to millions of customers annually.

    Millions of consumers benefit from the high value service plan products TWG creates for manufacturers, distributors, and retailers on products including automobiles, electronics, appliances, computers, telephone equipment and homes.
     
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