Maintain your service profile, manufacturers, products, and zip codes serviced
Receive service requests and referrals electronically (online) or by fax
Access customer information
Update the status of an existing service event
Submit an individual claim or submit batched claims files online!
And be paid promptly for submitted claims
TWG Innovative Solutions Inc. (TWGIS), a
member of the the warranty group, is the outsourcing company of choice for
leading retailers and manufacturers across America. With over 35 years
experience and expertise, TWGIS provides a single source solution in the areas of
service plan marketing and a wide range of call center services.
The TWGIS
service plan marketing and administration divison offers a complete list of
services, including product development, underwriting via Virginia Surety
Company (rated A+ Superior by A.M. Best), compliance, risk management and
administration. TWGIS' technical support centers, national repair network and
claims processing centers provide quality service solutions to millions of
customers annually.
Millions of consumers benefit from
the high value service plan products TWG creates for manufacturers,
distributors, and retailers on products including automobiles, electronics,
appliances, computers, telephone equipment and homes.